FAQ
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Frequently Asked Questions
Q: What types of fabric do you sell?
A: We sell a wide variety of fabrics, including prints, embroideries, jacquards, plains, and more. We also have a selection of specialty fabrics, such as outdoor fabrics, fire retardant fabrics, and sustainable fabrics.
Q: How do I order fabric from your website?
A: To order fabric from our website, simply add the fabric you want to your cart and proceed to checkout. You can either create an account or checkout as a guest. We accept all major credit cards and PayPal.
Q: How much is shipping?
A: Shipping costs are calculated based on the weight and size of your order, as well as your shipping destination. We offer free shipping on orders over £60.
Q: Can I return fabric?
A: Yes, you can return fabric within 14 days of purchase. The fabric must be in its original condition and packaging. To return fabric, please contact us for a return authorization number.
Q: What is your privacy policy?
A: We respect your privacy and are committed to protecting your personal information. Our privacy policy explains how we collect, use, and disclose your personal information when you visit our website, shop in our store, or sign up for our email list. You can view our privacy policy here.
Q: How can I contact you?
A: You can contact us by phone, email. Our contact information is listed at the bottom of our website.
Additional FAQs
Q: How do I choose the right fabric for my project?
A: When choosing fabric for a project, it is important to consider the following factors:
- The type of project you are making
- The weight and drape of the fabric
- The pattern and colour of the fabric
- The care requirements of the fabric
If you are unsure which fabric is right for your project, please contact us for assistance.
Q: How do I care for my fabric?
A: The care instructions for your fabric will vary depending on the type of fabric. Please follow the care instructions on the fabric label.
Q: Do you offer fabric samples?
A: Yes, we offer fabric samples. You can order fabric samples on our website, or email [email protected] you can have up to 6 samples.
Q: Do you offer discounts for wholesale orders?
A: Yes, we offer discounts for wholesale orders. Please contact us for more information.
We hope this FAQ has been helpful. If you have any other questions, please do not hesitate to contact us.